Contact dEpPatch

Contact dEpPatch

Have any questions about our products and/or how they work? Get in touch with us! We would be happy to help! We will get back to your at our earliest convenience, typically between 24 hours.

Frequently Asked Questions

dEpPatch branded products typically take 24-72 hours to be processed, and usually arrive to customers within 2-4 days. Products coming from foreign manufacturers may take up to 5 days to be processed, and 15-30+ days to arrive. We appreciate your patience and understanding.  

We do our best to put where the product is manufactured on the specific product page itself. However, humans aren't perfect and this information could have accidentally been overlooked. If you are unsure about where a product is manufactured and would like to know, do not hesitate to reach out to us! 

dEpPatch adheres to the skin via a medical grade hydrogel. This hydrogel retains it’s ability to adhere for the skin for 8-12 treatments.

It is recommended that the patches be worn for 60 minutes for the first session and then 30 minutes for each additional session, twice a week, adding up to eight total sessions.

Key benefits of the dEpPatch microcurrent technology is that it is a safe, non invasive, virtually painless process. You may experience a metallic taste or slight stinging/tingling sensation as the micro-current activates. Both are normal and safe sensations with mask use.

Do not use any other products underneath the dEpPatch. The C+ Infusing Serum is specially formulated to be used with the microcurrent technology.

dEpPatch is hypoallergenic and suitable for all skin types.

dEpPatch is safe for pregnant and nursing mothers. The serums are all-natural ingredients.

You cannot keep in facial jewelry while using the mask as it will cause a current concentration with the metal and may cause irritation.

It is not necessary to clean your mask or patches in between sessions. If it is dropped or accidentally set down on a dirty surface you make wipe the patches or mask off with isopropyl alcohol wipes.

It is recommended to wait 72 hours after botox to use your dEpPatch microcurrent mask.

You may use retinols before or after your mask treatment, just be sure to completely remove all products before applying your Vitamin C+ Infusing Serum and mask.

It is recommended that the wound be closed for 2-4 weeks before applying cosmetic patches.

Have a question that wasn't answered? Ask away below!